FAQ Section

Get answers to frequently asked questions about ZEBOC

-Ensure you have granted permission to microphone and camera to your browser.-Ensure your devices camera or microphone is not used by any other application or program during the telehealth ...

-Ensure you have granted permission to microphone and camera to your browser.-Ensure your devices camera or microphone is not used by any other application or program during the telehealth ...

All data stored on ZEBOC servers is encrypted with state-of-the art algorithm.

ZEBOC works on any web browser. We do not require use of any proxy or firewall. If you are behind a firewall or a proxy and have trouble accessing ZEBOC.com, we recommand you contact ...

ZEBOC is a secure telemedicine software, which operates in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Yes, we designed the entire workflow of ZEBOC with HIPAA-compliance in mind. We ensured that there is no compromise when it comes to your privacy and security.

ZEBOC is a highly reliable telemedicine solution with encrypted chat and messaging options. It allows you to securely text Patient Health Information without violating HIPAA compliance.

Yes, ZEBOC stores complete recordings for upto 7 days in encrypted format. ZEBOC also stores voice-to-text transcript of the call as it is part of patients health record.

Yes, you can collect credit card payments from your patients either before the session.

The payments feature lets you provide seamless experience to your patients. You can accept credit card payments directly from your patients while on a call or from the waiting room. To link up a ...