FAQ Section

Get answers to frequently asked questions about ZEBOC

To book an appointment for an already existing patient, go to the Book Appointments section. 1) Select the desired provider entity.2) Type in the name of the patient in the Search Patient text box ...

To book an appointment for a new patient, go to the Book Appointments widget on Dashboard or Appointments page. 1) Select the desired provider entity: A list of provider entities associated with your ...

ZEBOC is HIPPA complient platform. We take your privacy seriously. ZEBOC does not use or share any personal information outside the scope of our privacy statement.

ZEBOC allows you to charge patients using Stripe.com and at the same time maintain HIPAA-compliance. Collecting payments is excluded explicitly from HIPAA mandates, according to Health and Human ...

Completing your profile on ZEBOC gives patients an added visibility into your practice and builds trust. To complete your profile:1)Please confirm your email address.2)Complete basic details such as ...

No worries! Click on Forgot password and you will receive an email on your registered email address with a link to reset your password. Didn’t receive a password reset email? Please check your ...

You can edit your password right from your account by following these steps:1)Sign into your account.2)Click on Account Settings.3)On the Account Settings tab, click on Change password under the ...

When registering your ZEBOC provider’s account, you will be prompted to enter your Virtual Practice name. A unique name that is used:1)To identify your practice2)To create personalized ZEBOC ...

To sign up for a provider’s account in ZEBOC, click “For Providers” in the main menu of ZEBOC website then click on sign up. Provide your first, last name and your virtual practice ...

My camera is not working

Troubleshooting

-Ensure you have granted permission to microphone and camera to your browser.-Ensure your devices camera or microphone is not used by any other application or program during the telehealth ...